Tuesday, November 11, 2008

Week Two

We are already beginning to talk about customer service. Talk about a positive customer service experience you have had working at Jittery Joe's.

Every morning I encounter positive customer service. My customers are ethier polite with their response or sometimes we even start talking. When I tell people to have a nice day, they do the same I feel that is respect but also positive customer service. Today, a lady asked me for a smoothie, and I didn't know how to make one, but she was very polite about it and just asked for something else.

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